Regardless of President Barack Obama proclaiming how the usage of a kiosk and touch screen systems is responsible for the increase in unemployment figures, McDonalds argues they will not be letting any employees go irrespective of setting up a huge selection of kiosks across the chain of stores.
The takeaway food giant is adding more than 840 kiosks across its branches in Europe but has announced that even though its wide deployment of self-service technology they’re not going to substitute human jobs.
The restaurant chain, which is using kiosks in countries like France and also the UK make it possible for customers to order meals on their own without staff help, has confirmed that self-order kiosks much like an internet kiosk, are not made to replace front-counter assistance.
By making certain this, even in other business sectors like government, transport and retail kiosk, the customer can determine whether they wish to use man or machine.
The franchise spokesperson declared that deploying kiosks isn’t about lowering costs but instead supplying better customer service. McDonald’s described how the kiosks are not meant to cut down staff numbers but improve overall experience and help the business grow.
Give customers more time in the purchasing process for your own restaurant by deploying touch screen technology through the help of Protouch.